Shipping Policy

Shipping Policy – Ravern

At Ravern, we value your trust and are committed to delivering your order quickly, safely, and with complete transparency. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We work with reliable carriers to ensure timely and secure delivery. Estimated delivery times vary depending on your location and the shipping option chosen at checkout:

  • Standard Shipping: 5–12 business days

  • Express Shipping: 2–6 business days

Please note: Delivery times are estimates and may be affected by external factors such as weather conditions, carrier delays, or high seasonal demand.

Shipping Rates

  • Shipping costs are calculated at checkout based on your delivery address and chosen method.

  • From time to time, Ravern may offer free shipping promotions, which will be clearly indicated on our website.

Tracking Your Order

  • Once shipped, you will receive a tracking number by email to monitor your package in real time.

  • If you do not receive your tracking number within 48 hours of order confirmation, please contact us.

Incorrect Address or Failed Delivery

  • Please ensure all shipping details are correct when placing your order. Ravern is not responsible for lost packages due to incomplete or incorrect addresses provided by the customer.

  • If a package is returned to us due to incorrect information or failed delivery, the customer will be responsible for additional reshipping costs.

Lost or Damaged Packages

  • In the unlikely event your package is lost or arrives damaged, please reach out to us immediately at [support@ravern.com] so we can assist you with a replacement or refund.

  • Claims for lost or damaged packages must be reported within 7 days of the expected delivery date.

International Shipping

  • Ravern proudly ships worldwide. International delivery times may vary depending on customs clearance and local postal services.

  • Please note that import duties, taxes, and customs fees are the responsibility of the customer and are not included in the product or shipping cost.

Questions?

If you have any questions regarding shipping or need further assistance, please contact our support team at [support@ravern.com]. We’re here to help!